Events FAQs

Meetings & Events Information

Plan To Have It Here

Whether you're planning a corporate meeting that pulses with the rhythm of innovation or a wedding that dances to the tune of romance and imagination, you'll find answers to your most pressing questions here.

If I have questions, who can I contact?

For any inquiries related to events, please feel free to reach out to our Sales Department at sales@hotelrumbaosanjuan.com or call us at 787-721-5100 ext. 3305 or 787-289-1921. We're here to assist you!

Does Puerto Rico require a passport for U.S. citizens?

No, U.S. citizens do not need a passport to enter Puerto Rico. As a U.S. territory, entry and exit can be made with a government-issued photo ID, like a driver's license.

What is your hotel’s exact location?

Hotel Rumbao is situated in the historic heart of Old San Juan, at 100 C. Brumbaugh, San Juan, 00901.

How can I get to the event venue from the nearest airport?

Luis Muñoz Marín International Airport in Carolina is the closest airport, just 7 miles from Old San Juan. Options such as taxis, Uber, car rentals, and buses offer seamless transportation to and from the airport.

What are the parking arrangements and directions?

Parking is available at the Galería Paseo Portuario multi-story parking lot across from the hotel. We offer special rates for hotel guests and event attendees, along with roving security and CCTV surveillance.

Is there room to check my bags?

Yes, the hotel provides a designated luggage storage area upon arrival and departure at no additional cost.

Can we get complimentary internet access in guest rooms and meeting space?

Complimentary high-speed internet access is available in both guest rooms and meeting spaces for your convenience.

Does the hotel provide full ADA accessibility?

Certainly, our hotel is equipped with comprehensive ADA accommodations.

Does the hotel have any environmental/green initiatives or certifications?

Yes, our environmental initiatives include energy-efficient lighting, water conservation measures, waste reduction, recycling programs, and eco-friendly amenities.

What is the expected weather in San Juan?

San Juan typically has a warm and occasionally windy climate, with temperatures ranging from 72°F to 89°F, rarely going below 69°F or above 91°F.

How do I let you know about my special dietary requirements?

Please inform the event organizers of any special dietary needs at least 72 hours prior to the event.

How secure are my credit card details?

Your credit card details are highly secure with us. We use encryption and SSL technology, complying with PCI DSS standards to ensure the utmost protection of your sensitive information.