Frequently Asked Questions

The check-in time at Hotel Rumbao, a Tribute Portfolio Hotel is 4:00 pm and the check-out time is 11:00 am.

Yes, we welcome pets! We allow up to two dogs per room with a non-refundable fee of $125 per stay. Each dog must weigh no more than 50 lbs.

We offers on-site self-parking at $4 per hour or $26 per day, valet parking at $36 per day, and nearby off-site parking at Galería Paseo Portuario just 0.1 miles away, with long-term parking also available.

We offers a variety of amenities designed for comfort, convenience, and sustainability. Guests can enjoy on-site dining at our restaurant, stay active in the fitness center, and relax by the outdoor pool. The hotel also features meeting space, complimentary Wi-Fi, and daily housekeeping. Additional conveniences include free coffee and tea, a kitchenette in select rooms, digital check-in, and service request options. For added comfort, we offer wake-up calls, dry cleaning services, a convenience store, and a gift shop—all within a property committed to sustainable practices.

Yes, Hotel Rumbao, a Tribute Portfolio Hotel has in-room Wi-Fi available to hotel guests. Marriott Bonvoy members receive complimentary in-room Internet access when they book direct. Sign up for Marriott Bonvoy for free as you complete your Hotel Rumbao, a Tribute Portfolio Hotel booking.

No, Hotel Rumbao, does not have an airport shuttle to Isla Grande Airport.

Hotel Rumbao is conveniently located just 8 miles from Luis Muñoz Marín Airport. You can view the route here.

While Hotel Rumbao does not offer a shuttle service, taxi, Uber, and bus services are readily available for transportation from the airport.

Yes, our property is ideally situated across Piers 1 through 6 in the Historic Old San Juan District, making it very convenient for cruise passengers. For cruises embarking or debarking from the Pan American Pier, we are just 2.9 miles away. Find your route here.

The closest beach is Escambron Beach, located just 2.4 miles away. Guests can enjoy a scenic walk to the beach via the Atlantic Ocean Boardwalk.

Hotel Rumbao is a non-smoking property that ensures a comfortable and healthy environment for all our guests.

No, Hotel Rumbao, a Tribute Portfolio Hotel does not have electric vehicle charging stations.